Job Description

[$17-$22 an hour dependent on experience]

  • 8 Paid Holiday's per year
  • Paid Vacation Time
  • Health, dental, vision and life insurance offered

Company Overview: Aire Serv is a leading home service company in the Southeastern NC area known for its exceptional customer service and high-quality workmanship. We pride ourselves on having the best customers and providing top-notch service in the industry.

As an HVAC Install Coordinator, you are a key member of the team and represent Aire Serv for our HVAC installations. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

We are looking for someone who is self-motivated, energetic, and enjoys helping people. Someone who is driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Primary Responsibilities:

  • Coordinate the scheduling of HVAC installations, including permitting and inspections.
  • Ensure timely confirmation of appointments with customers and conduct follow-up calls.
  • Prepare and review purchase orders for equipment and material for the job.
  • Place orders for equipment and materials required for installations.
  • Register equipment for homeowners and maintain accurate records.
  • Update and maintain the installation schedule, providing updates to customers regarding arrival times.
  • Manage follow-up and closure of inspections, as well as follow-up on outstanding permits.
  • Assign and dispatch install warranties and conduct follow-up calls post-installation.
  • Contact customers with next-day installations for updates and reminders.
  • Provide backup customer service support and assist other team members as needed.
  • Perform administrative tasks such as filing, faxing, copying, and preparing job packets.
  • Proficiently use Microsoft Office and Excel for data entry and organization.
  • Demonstrate excellent communication and organizational skills.
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:

  • Administrative experience preferred
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills are
  • Must be able to pass a background check
  • Must be able to pass a drug test

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online