Warehouse Manager

Position Description

Position Title:

Warehouse Manager

Date:

December 2025

Level:

Status:

Non- Exempt/Full Time

Supervisor’s Title:

Vice President of Operations

Location:

In Person

Number of Direct Reports:

Total Number of Reports:

Position Summary

The Warehouse Manager is responsible for overseeing the strategic and day-to-day operations of the warehouse to support HVAC and Electrical service and installation teams. This role ensures timely restocking and distribution of materials, supervises warehouse personnel, and maintains a safe, organized, and compliant working environment.

Travel Requirements

Minimum. Employee must own or lease a vehicle and possess a valid driver’s license with insurance coverage.

Essential Duties & Approximate Commitment of Time

1.

Key Responsibilities

100%

Manage warehouse operations in alignment with company policies and vision by overseeing receiving, storage, distribution, and inventory control; supervising warehouse associates, Apprentices, and Parts Runners; enforcing safety, security, and equipment standards; maintaining accurate inventory counts; coordinating truck bin replenishment, shipments, special orders, emergency part shuttling, and warranty returns; preparing truck stocking kits; tracking tools and minimizing material loss; supporting Apprentice training; maintaining vendor relationships; and staying current on industry regulations and innovations.

2.

Communication & Collaboration

Communicate professionally with coworkers, vendors, and clients while keeping management informed of activities and issues, and collaborate effectively with Dispatch, Install Coordinators, and Team Leaders to support smooth daily operations.

3.

Leadership & Culture

Uphold the company’s Code of Values by fostering a clean, secure, and well-maintained work environment, applying strong problem-solving skills to operational challenges, and contributing to overall team success by assisting with additional duties as needed.

5.

Safety

Adhere to safety protocols and company procedures during each client visit. Operate personal and company vehicles in accordance with Company policies and practices as well as motor vehicle laws.

6.

Ambassador for the Company’s Values

Act as a role model for the highest standards of professionalism, quality service and care.

Position Requirements

Education Required:

Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.

Education Preferred:

None. 

Experience Required:

5+ years of warehouse management experience. 2+ years in a logistics role. Experience with warehouse management software and databases.

Experience Preferred:

None.

Specialized or Technical Knowledge Licenses, Certifications Preferred:

Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.

Functional Knowledge:

Expertise in warehouse procedures and KPIs. Strong organizational and analytical skills. Excellent leadership, communication, and customer service abilities. Ability to multitask, prioritize, and work under pressure. Proficiency in relevant computer applications and mathematical calculations

Company/Industry Related Knowledge:

See above – Experience Preferred

Job-specific Competencies

In addition to the specific work experience and skills, CHS also seeks someone with the qualities listed below:

·      Exceptional work ethic, with strong values and principles

·      Punctuality, reliability, and availability

·      Intellectual curiosity

·      Integrative thinking

·      Willingness to work irregular schedules to meet project deadlines

·      Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills

·      A firm commitment to team and organization success

·      Flexible and accommodating and able to go above and beyond the basic expectations when required

·      High follow-up and organizational skills

·      Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors

·      Candor and transparency

Who We Are

Complete Home Services supports a family of trusted brands including Aire Serv, Mr. Electric, Molly Maid, Glass Doctor, and Five Star Painting.

Physical Demands

Frequent physical activity is required, including standing, walking, reaching with hands and arms, handling or feeling objects, and lifting equipment. This role also involves intermittent periods of sustained physical exertion, such as stooping, climbing, and independently lifting items up to 15 lbs.

Hours

Regular hours are 8:00 a.m. - 5:00 p.m. Monday-Friday. You may be asked to work occasional overtime if needed as determined by manager.

Inclusion and Diversity Statement

We value the contribution and wisdom of the team. At CHS, we’ve built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners and our extended stakeholder family are empowered to share their experiences, ideas, perspectives; to be their whole selves.   

I certify that I can perform all the assigned duties with or without reasonable accommodation.

_____________________________                                         _____________________

Employee Signature                                                              Date